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Once the integration is established, it will only push transactions from the connection date onward. Any transactions that occurred before this must be added manually to Xero.
Please note: Once re-enabled, all transactions from the time of disabling to the time of re-enabling will be posted. It’s better to pause posting rather than disconnecting entirely if you just want a short break.
Please note: After disconnecting, any transactions between the disconnect time and reconnect time will need to be added manually.
The most common reasons are:
If the issue persists, contact our team for assistance.
The integration pushes all of the transactions from your APositive Client Account into a dedicated bank account within Xero—making reconciliation and balancing of your Customer collections and APositive facility transactions easier.
The integration will post all of the transactions that affect your Client Account balance of your APositive facility, including:
Setting up the APositive-Xero integration is a quick one-time process, completed via the APositive Client Portal. You must have special permissions added to your account, which can be arranged by speaking to one of our team. You will also receive a step-by-step guide on how to complete the integration connection.
To enable the integration, our team must first grant you special access via the APositive Client Portal. If you don’t see the option to connect Xero, please contact our team to arrange access.
Once connected, every morning at around 7 am (Melbourne time), all unposted transactions will be pushed to Xero. There is also a manual button in the APositive Client Portal to post transactions should you need to reconcile your books during the day.
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